Privacy Policy

Last Updated: November 30, 2025

Introduction

Welcome to VLVT ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information You Provide

• Account Information: Email address (from Apple/Google Sign-In or email registration)
• Profile Information: Name, age, bio, interests, photos
• Content: Messages you send to matches
• Safety Reports: When you report or block users

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features you use, time spent in app, interactions
• Location Data: Approximate location (city-level) for matching (if you grant permission)
• Log Data: IP address, app crashes, performance data

Information from Third Parties

• Sign-In Services: Basic profile information from Apple or Google when you sign in
• Payment Processors: Subscription status from RevenueCat/App Store/Google Play

How We Use Your Information

We use your information to:

• Provide Services: Create and manage your account, facilitate matches, enable messaging
• Improve Services: Analyze usage patterns, fix bugs, develop new features
• Safety & Security: Detect and prevent fraud, abuse, and violations of our Terms
• Communications: Send you service updates, security alerts, and customer support responses
• Legal Compliance: Comply with legal obligations and enforce our Terms

How We Share Your Information

We do NOT sell your personal information. We may share your information with:

Other Users

• Profile Information: Visible to other users during discovery
• Messages: Shared with your matches only
• Last Active Status: May be visible to matches

Service Providers

• Cloud Hosting: Railway.app (database and backend services)
• Authentication: Apple, Google (for sign-in)
• Payments: RevenueCat, Apple, Google (for subscriptions)
• Analytics: Firebase (app usage and crash reporting)

Legal Requirements

• To comply with law, court orders, or legal processes
• To protect our rights, property, or safety
• To prevent fraud or security threats

Data Retention

• Active Accounts: We retain your data while your account is active
• Deleted Accounts: Data deleted within 30 days of account deletion (except as required by law)
• Messages: Deleted when match is deleted or account is closed
• Reports: Retained for safety and legal compliance purposes

Your Rights & Choices

Access & Control

• View Your Data: Access your profile and data through the app
• Update Information: Edit your profile at any time
• Delete Account: Request account deletion through Profile settings
• Data Export: Request a copy of your data (contact [email protected])

Communication Preferences

• Push Notifications: Control via device settings
• Email: Unsubscribe from marketing emails (service emails cannot be disabled)

Location Data

You can disable location access in device settings (may limit matching functionality).

Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption: Data encrypted in transit (HTTPS/TLS) and at rest
• Authentication: Secure authentication via Apple/Google or encrypted passwords
• Access Controls: Limited employee access to personal data
• Monitoring: Continuous security monitoring and updates

However, no system is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our service is NOT intended for anyone under 18. We do not knowingly collect data from children. If we learn we have collected data from a child, we will delete it immediately.

If you believe a child under 18 has provided us with personal information, contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via in-app notification, email, or notice on our website. Continued use after changes constitutes acceptance of the updated policy.

Third-Party Services

Our app integrates with third-party services that have their own privacy policies:

• Apple Sign-In: apple.com/legal/privacy
• Google Sign-In: policies.google.com/privacy
• RevenueCat: revenuecat.com/privacy
• Firebase: firebase.google.com/support/privacy

Contact Us

For privacy questions, concerns, or to exercise your rights:

• Email: [email protected]
• Support: [email protected]